Microsoft word - walkupconsole.xml
Active System Console help
The Active System Console provides a quick overview of system health for this device. You can see at a glance whether selected hardware elements are functioning correctly and whether there are potential problems that may need to be addressed.
You can also view detailed system performance metrics and view a list of system components, including hardware, software, and logs. If this device is enabled with Intel* AMT or IPMI, the console includes additional information unique to these features.
The Active System Console supports the following operating systems:
• Microsoft* Windows* 2000 Server (with SP4)
• Microsoft* Windows* 2000 Advanced Server (with SP4)
• Microsoft* Windows* 2000 Professional (with SP4)
• Microsoft* Windows Server* 2003 R2 Standard Edition
• Microsoft* Windows Server* 2003 R2 Enterprise Edition
• Microsoft* Windows Server* 2003 R2 x64 Enterprise Edition
• Microsoft* Windows* XP Professional (with SP2)
• Microsoft* Windows* XP Professional x64 (with SP2)
• Microsoft* Windows* Small Business Server 2000 (with SP4)
• Microsoft* Windows* Small Business Server 2003 (with SP1)
• Red Hat* Enterprise Linux* 3 U6 (ES and AS)
• Red Hat* Enterprise Linux* 3 EM64T U6 (ES and AS)
• Red Hat* Enterprise Linux* 4 U3 (ES and AS)
• Red Hat* Enterprise Linux* 4 EM64T U3 (ES and AS)
• SUSE* Linux Server 9 ES EM64T (with SP3)
The console is viewed in a browser window. The following browsers are supported:
• Microsoft* Internet Explorer 6.x (with SP1)
ACTIVE SYSTEM CONSOLE HELP 2
Required minimum monitor resolution is 1024x768.
Macromedia* Flash* version 7 (or later) is required to view the console. If you install the console on a device that does not have an Internet connection, you may need to download and install Flash to the device. To download a free copy of the Macromedia Flash Player, go to .
Note that Macromedia Flash players are not currently available for browsers on 64-bit operating systems. If you install the Active System Console on a device running a 64-bit OS, you need to install a 32-bit browser to run Flash and view the console.
The Active System Console can be installed from a CD that comes with the device you purchased. It can also be installed as part of a management agent with the management product you purchased. Some management products do not include the standalone CD install option.
If the Active System Console is installed with a management agent, some functionality documented in this help file is unavailable at the console because it is managed by the administratror. You can't set monitoring thresholds, e-mail notification settings, and SNMP notification settings, or search for software updates, from the console if it was installed with a management agent.
When installed from a CD, this console software is licensed for use on a server that is based on an Intel-manufactured system board. When installed with a management agent, the console is included in the license for that software.
If the Active System Console is first installed standalone on a device from a CD and later is installed with a management agent, it isn't necessary to uninstall the standalone agent first; it is uninstalled as part of the agent's installation process. You can't install the Active System Console from a CD onto a core server, but you can include it with the agent that is deployed to the core server.
To install the Active System Console standalone on a
1. Boot the server to the Windows operating system.
2. Insert the installation CD into the CD drive on the server.
3. From the autorun screen, select Click to install
in the Active System Console
from the File Download - Security Warning
from the LANDesk Management Suite Autorun - Security Warning
6. Select the language appropriate for your operating system and click Next
from the Welcome
on the End User License Agreement
screen and click Next
9. Keep the default folder name selection and click Next
10. Confirm your selections and click Install
11. When the installation has completed, click Finish
12. Close the autorun screen.
ACTIVE SYSTEM CONSOLE HELP 3
To uninstall the Active System Console from a Windows
If the Active System Console was installed standalone from a CD, you can remove it by running
the Windows Add or Remove Programs utility (click Start | Control Panel | Add or Remove
). Although you are not prompted to do so, you should reboot the server after
uninstalling the Active Server Console. The uninstall can't be completed until the server is
If the Active System Console was installed with a management agent, there are two ways to
remove it. You can deploy a new agent to the server that doesn't include the Active System
Console. Or, from the server you can run the UninstallWinClient program from the ldmain share
on the core server (click Start | Run | \\core name\ldmain\UninstallWinClient.exe
). When you
use this uninstall program, it removes all management agents and restarts the server.
To install the Active System Console standalone on a Linux
When installing the Intel Active System Console standalone on a Linux system, the CD does not autorun as with a Windows install. Installation instructions for Linux servers can also be found on the root of the CD in a file named xxx
startlinux.htm, where xxx
is the three-letter language code for the installation.
mount /dev/cdrom /mnt/cdrom
to mount the CD-ROM.
to change directories to the mounted CD-ROM.
to change directories.
to run the setupLinux.bin installation file, and follow the
To uninstall the Active System Console from a Linux server
1. Extract the linuxuninstall.tar.gz file from the CD mounted on the /mnt/cdrom directory
using the following command: tar -zxvf /mnt/cdrom/LANDesk/MSM/linuxuninstall.tar.gz
2. Run the uninstall shell script that was extracted, using the following command:
To start the Active System Console
1. On a Windows device, click Start | All Programs | vendor name | Active System
2. On a Linux device, click Active System Console
in the system menu.
Open a Web browser and enter the following URL: file:///usr/vendor
(note that the vendor name in this command is case
ACTIVE SYSTEM CONSOLE HELP 4
The first time you open the console, your browser may show a security alert related to blocking
active content. You will need to allow the blocked content to be displayed. If you repeatedly see
this warning, change your browser's Internet security settings to always allow blocked content. In
Internet Explorer, click Tools | Internet Options | Advanced
and check the box labeled Allow
active content to run in files on My Computer
Viewing system information
The console home page displays current health status of key system hardware components. If any of these components are in a state that may require action, a red or yellow icon appears on the corresponding button.
Alert notifications are displayed in a text box below the buttons. If multiple notifications have
occurred, click the Next
buttons to scroll through them.
When you see a notification and no longer want to be reminded of it, click the Acknowledge
button to clear the notification. It will be cleared from the home page, but will still be listed in the Alert log
The system name and IP address on your network are displayed at the top left of the home page, next to a summary health icon.
Home page component buttons
The following hardware component buttons are displayed on the home page. If any item is in a warning or critical state, its button displays a yellow or red alerting icon. Click the buttons for these items to display the following informational or warning alerts:
: lists alerts for CPUs and caches
: lists alerts based on NIC, network configuration, and connection information
: lists alerts for memory chips and modules
: lists alerts for storage devices such as hard disk drives, CD-ROM drives, and
: lists alerts for fans and temperature sensors
: lists alerts for power modules
: lists alerts for server chassis changes (such as intrusion alerts when the chassis
When you click a button with a health alert icon, a notification explaining additional details is displayed in an alert window that opens separately. You can provide these details to a help desk technician if you need assistance.
If you click a button that represents a normal health state, no data is displayed in the window for
that component (the window only contains alert information, not inventory information). If you
want information about that component, go to the System information
page for detailed
System information page components
The System information
page displays detailed information about system components, grouped
into the following categories:
ACTIVE SYSTEM CONSOLE HELP 5
Using the Logs pages
If this device’s BIOS has the ability to clear the SMBIOS log, click the Clear log
button to remove
all log entries. This button is unavailable if the BIOS does not support this action.
Local logs, such as Application, Security, and System logs, do not have buttons to clear the log from the console, but you can view and clear the logs using Windows Computer Management.
The Hardware events
page lets you export to an HTML file the contents of the System Events
Log (SEL) for IPMI-enabled servers. Click the Export
button to save the log; when the export is
complete a message displays the location it was saved to. The log is saved with the filename
seldump.html. Each time you export the log it overwrites the existing file.
System monitoring thresholds
Some system monitoring items alert you of possible problems based on thresholds that are set for the allowed values of the hardware. For memory and hard drives, you can determine when warning and critical alerts are generated based on a percentage of available memory or disk space.
If the Active System Console was installed with a management agent, the Thresholds
doesn't appear in the left navigation bar. Thresholds are set and managed by the administrator.
To set thresholds
in the left navigation bar.
, type the new threshold values, then click Apply
E-mail notification settings
If this device’s environment supports e-mail, you can send e-mail or pager notifications when alerts are generated for this device. For example, you can send an e-mail or a pager message to a help desk technician when a critical alert is generated.
If the Active System Console was installed with a management agent, the Settings
doesn't appear in the left navigation bar. E-mail notifications are managed by the administrator.
To configure e-mail notification settings
on the left navigation bar.
2. Type the e-mail address or pager address in the To
3. Type a name or descriptive text to identify the source of the message in the From
box, type an identifying message subject (optional).
box, type a message.
ACTIVE SYSTEM CONSOLE HELP 6
6. Type the location of an SMTP server on your network from which the notification will be
sent in the SMTP server
to save the notification settings.
Click the drop-down help link for a list of variables that can be added to the subject and body fields. For example, you can add a variable to show the time and severity of the alert notification.
field does not need to contain a valid e-mail address, but can contain text in the form of
an e-mail address ([email protected]
) that describes the source of the alert or that is otherwise
helpful to the e-mail recipient.
SNMP notification settings
If you have an SNMP server on your network, you can send notifications using SNMP traps when alerts are generated for this device. For example, you can send a notification to a help desk technician when a critical alert is generated.
SNMP traps identified as version 1 are processed, while those identified as version 3 are only forwarded. When sent using an SNMP trap, a notification's severity level is reported in the Specific Trap Type field of the trap. Values are 1 = unknown, 2 = info, 3 = OK, 4 = warning, 5 = critical.
If the Active System Console was installed with a management agent, the Settings
doesn't appear in the left navigation bar because notifications are managed by the administrator.
To configure SNMP notification settings
on the left navigation bar.
2. Type the SNMP host name. This can be a fully qualified domain name, a short name, or an
3. Select the SNMP version (1 or 3). 4. Type the community string for the SNMP server. This string is defined in the protocol for
to save the notification settings.
Finding and installing software updates
The console can search for available updates to console software as well as Intel software updates for this device, such as driver, BIOS, or firmware updates. The device must have an active Internet connection to check for updates. The software update feature connects to the LANDesk vulnerability management site (patch.landesk.com) that contains data about the latest versions of console software and the latest updates for Intel hardware. (This site can only be accessed using the software update feature.)
The first time you run the console, the Active System Console checks for software updates. By default, a check will be run every 30 days thereafter. At any time, if you have issues with the console, check for updates before calling technical support.
If the Active System Console was installed with a management agent, the Software updates
button doesn't appear in the left navigation bar because software updates are managed by the
ACTIVE SYSTEM CONSOLE HELP 7
To search for the latest software updates
1. With the device connected to an active Internet connection, click Software udpates
. A list of available updates for this device appears.
3. Select the updates you want to install by clicking them in the list (use Ctrl + Click to select
Download and install updates
to install the updates on this device.
Some updates require the device to be restarted. You will be prompted to reboot, and you can choose to reboot immediately or at a later time.
Trial versions of LANDesk Software
The Active System Console is designed for simple management of individual devices. LANDesk Software products are also available to centrally manage any number of devices on a network.
LANDesk® Management Suite
contains the tools you need to see, manage, update and protect
all client systems in your enterprise, including desktops, servers, and mobile devices. It features
exclusive secure systems management over the Internet, whether your systems are inside or
outside the corporate firewall.
LANDesk® Security Suite
includes a set of tools for active enterprise-wide security
management. allowing you to take control of endpoint security with quarantine, antivirus
enforcement, vulnerability detection, threat remediation, access restriction tools, and more.
LANDesk® Server Manager
lets you manage servers from a single administrative console, within
your network or over the Internet. It provides the tools to assess server health and to keep
servers available and running at high performance levels, and provides historical and real-time
data for effective management.
LANDesk® System Manager
lets you manage servers and desktops from a single administrative
console. It provides detailed, active system performance monitoring and maintenance, and is
typically used to manage up to 50 devices. You received a license for LANDesk System Manager
with the purchase of your Intel-based server.
Click Trial versions
on the left navigation bar to learn more and download trial versions of
LANDesk Software’s award-winning products.
Copyright and trademark notice
Copyright 2006 LANDesk Software, Ltd. or its affiliated companies. All rights reserved.
LANDesk is either a registered trademark or trademark of LANDesk Software, Ltd. or its affiliated companies in the United States and/or other countries.
*Other brands and names may be claimed as the property of others.
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